RETURNS & EXCHANGES

How to Start a Return or Exchange

 

To initiate a return or exchange, please email us at bellamaredesigns@gmail.com with your order number and reason for return. You may also message us on Instagram @bellamaredesigns or use the chat button on our website.

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Return Policy

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• Domestic orders are eligible for return or exchange within 14 days of delivery.

• International orders must also be returned within 14 days of delivery.

• Customers are responsible for all return shipping costs.

• Shipping charges from the original order are non-refundable.

• Returns will be processed within 7–10 business days once received.

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Final Sale Items

 

The following items are Final Sale and not eligible for return or exchange:

• Custom-sized pieces

• Earrings (for hygiene reasons)

• Items purchased with a 25% or higher discount (e.g. Flash Sales)

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If a final sale item is returned to us, it will be marked return to sender and returned at the customer’s expense.

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​Price Adjustments

 

We do not offer price adjustments on:

• Flash Sales

• Sitewide Sales

• Holiday or Anniversary Sales

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If your purchase becomes eligible for a discount within 24 hours, we’ll honor a one-time adjustment on full-price items (must show proof of original receipt). Contact us via email within that timeframe.

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Need a Custom Size?

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We’re happy to help! Email bellamaredesigns@gmail.com with your wrist size in inches and your order number. Custom sizing is available on most stretch bracelets unless otherwise noted.

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Product Issue?

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Please contact us within 7 days of delivery if you believe there is an issue with your order. Include:

• Your order number

• A photo of the issue

• A brief description

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We’ll do our best to make it right.

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